FAQs

What is PayPal?

PayPal is a secure and trustworthy payment processing service which allows you to shop online. PayPal can be used when purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-Check (i.e. using your regular Bank Account). We cannot see your card number as it is securely encrypted through PayPal's server. This limits the risk of unauthorized use and access.

Does the product price include the shipping price?

The product price includes the shipping price.If the product needs to be sent back for repairs due to return or exchange, the freight will be borne by the buyer.

When will I receive my items after I place an order?

For items in stock, we will ship within 48 hours.For products that are out of stock, we will ship within 7 days.Once we find that the stock is oversold, we will send an email to your mailbox immediately, please pay attention to the email you leave. If we are unable to contact you via email and text within 30 days, we will refund the order directly.

If Customs duties are incurred, who is responsible for them?

Customs is a governmental agency responsible for regulating the shipments entering a specific country or region. All shipments being sent to or from region must clear Customs first. It is always the buyer's responsibility to clear customs and pay the relevant Customs duties. We do not add taxes, VAT, duty, or any other hidden charges.

3. Does the product price include the shipping price?